SUPPORT

If you can't find the answer to your query here please contact us:

Customer Service Email: enquiries@maxxema.com

ORDERS

Enquiries@maxxema.com adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

We accept PayPal and the following credit cards: Visa, Mastercard, Discover, American Express.

You can cancel your order within 24 hours of placing it. After that, it will have been processed, and you won’t be able to cancel. You can, however, return your items for store credit.

SHIPPING

Yes! We ship Internationally. Just be sure to check that the items you are ordering will clear customs in your country.

We use FedEx for all our shipments. 

Once payment has been made, 99% of all orders leave our fulfillment center within 2-3 days.

Worldwide 5 Day Delivery

Enjoy our simple worldwide shipping fee starting from 15euro / 17usd

DELIVERY

We will send you the tracking number after your purchase within 1-3 business days. Please visit this link below to track your order.

It depends on the products you ordered. Since we operate multiple fulfilment centres so sometimes your items may come with different packages.

RETURNS

You are fully covered and protected by our 14-day returns policy. 

If there’s some sort of manufacturing defect, let us know within 14 days of receiving your item, and (provided that your case is legit) we’ll send you a replacement.